Expanded access to care and support for COVID-19
We are committed to helping protect your health by expanding access to care, support and resources during this unprecedented time, including waiving cost sharing for COVID-19 testing and testing related visits during this national emergency. We're also waiving member cost-sharing for the treatment of COVID-19 for Medicare Advantage plans. Learn about COVID-19 resources.

24/7 Virtual Visits: We expanded access to telehealth so you can stay in the comfort of your home and get the right care. For COVID-19 testing related telehealth visits with a health care provider, cost-sharing is waived through June 18, 2020. Learn about Virtual Doctor Visits and Virtual Behavioral Health Visits.

Starting March 31, 2020 until June 18, 2020, we will now also waive cost-sharing for in-network, non-COVID-19 telehealth visits for Medicare Advantage plan members.

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Once you're a member, register on our member website to get specific plan information, materials, view claims and more.

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Retirees of selected group plans

Select your group to review health plan detail. If your group is not listed, please call customer service and request a pre-enrollment Plan Guide be mailed to you.

Find a provider

Find primary care physicians, hospitals and other health care providers that are part of our networks.

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PLEASE NOTE: Provider information is subject to change. We recommend that you check with your provider to confirm if your plan will be accepted.

Prescription drug
coverage

Find out if the prescription drugs you take are covered by your plan. You'll need your prescription information, dosage and frequency. You can also find a pharmacy.

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Pharmacy information »

Medicare coverage

If you are Medicare-eligible, but not a member of a group retiree plan, please visit UnitedHealthcare Medicare Solutions - opens in a new window to explore your options.

If you would like to provide feedback regarding your Medicare plan, you can contact Customer Service or you can provide feedback directly to Medicare through their Complaint Form - opens in a new window. Language Assistance/Non-Discrimination Notice - opens in a new window(PDF)(499.9 KB). Asistencia de Idiomas / Aviso de no Discriminación - opens in a new window(PDF)(499.9 KB). 語言協助 / 不歧視通知 - opens in a new window(PDF)(499.9 KB).

Learn more about support in the event of a declaration of disaster or emergency.

Disclaimer

This page describes benefits we offer to all members in all states. They also include federal requirements. More benefits may be available in some states and under some plans.

We have created rules and practices that may apply to some of our products at this time. The information is a summary and is subject to change. For more information, call the number on your member ID card.

Last updated: 03.24.2020 at 12:01 AM CT Y0066_031220AMR