APWU Health Plan – Contact Us
UnitedHealthcare®
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Find the right resource to contact with your questions.

For general questions about this plan, call 1-855-383-8793, 8 a.m. – 8 p.m. local time, Monday through Friday. TTY users, call 711. Contact information can also be found on the back of your ID card.


Report fraud and abuse

If you think you've been a victim of identity theft or fraud, call any of these numbers:

  • Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
  • The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov.
  • The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.

Learn more about fraud and abuse »

As a member of an FEHB plan, there are additional avenues for reporting faud or abuse.  Learn more about the OPM process »


File appeals and grievances

See what steps you need to take and download the process form for your plan. Learn more about filing appeals and grievances.

You can provide feedback directly to Medicare about your Medicare health or prescription drug plan.

As a member of an FEHB (Federal Employe Health Benefit) plan, there are additional avenues available to you once you’ve exhausted the UnitedHealthcare appeals and grievance process. For more information about the additional options, please reference section 8 of your APWU Health Plan Brochure or OPM’s website. »

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American Postal Workers Union Health Plan

Group retiree benefits for APWU Health Plan

This is not my group.
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IMPORTANT DATES


2021 Open Season

Began: 11/9/2020
Ended: 12/14/2020

 

View APWU Health Plan’s Virtual Open Season Health Fair Schedule »

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Virtual Education Center


It’s all the information you need to help you understand and access your MA/ MAPD plan benefits — in one place, at any time, from your favorite device. Let's get started. »

 

Last updated: 09.03.2021 at 12:01 AM CT  H2001_021121GMR