UnitedHealthcare®
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Contact us
 

Find the right resource to contact with your questions.


Plan questions

For general questions about your plan, call 1-866-860-7708, 8 a.m. – 8 p.m. local time, 7 days a week. TTY users, call 711. Contact information can also be found on the back of your ID card or on the back cover of the Retiree Benefits Summary booklet.


Report fraud and abuse

If you think you've been a victim of identity theft or fraud, call any of these numbers:

  • Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
  • The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov.
  • The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.

Learn more about fraud and abuse »


File appeals and grievances

See what steps you need to take and download the process form for your plan.
Learn more about filing appeals and grievances »

You can provide feedback directly to Medicare about your Medicare health or prescription drug plan.

Questions? We're here to help.
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Group retiree benefits for Federal Reserve Bank

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IMPORTANT DATES

2020 Open Enrollment Period

Began: 9/23/2019
Ended: 11/1/2019


Wave 1: Atlanta, Chicago, New York, OEB, Philadelphia, San Francisco, St. Louis

  • Preview period: 9/23 – 10/6/2019
  • Enrollment period: 10/7 - 10/18/2019


Wave 2: Boston, Cleveland, Dallas, Minneapolis, Richmond, Kansas City

  • Preview period: 10/7 – 10/20/2019
  • Enrollment period: 10/21 – 11/1/2019


Benefits effective January 1, 2020
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Last updated: 01.16.2020 at 12:01 AM CT   H2001_011620AMR