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Expanded access to care and support for COVID-19
We are committed to helping protect your health by expanding access to care, support and resources during this unprecedented time, including waiving cost sharing for COVID-19 testing and testing related visits during this national emergency. We're also waiving member cost-sharing for the treatment of COVID-19 for Medicare Advantage plans. Learn about COVID-19 resources.

24/7 Virtual Visits: We expanded access to telehealth so you can stay in the comfort of your home and get the right care. For COVID-19 testing related telehealth visits with a health care provider, cost-sharing is waived through June 18, 2020. Learn about Virtual Doctor Visits and Virtual Behavioral Health Visits.

Starting March 31, 2020 until June 18, 2020, we will now also waive cost-sharing for in-network, non-COVID-19 telehealth visits for Medicare Advantage plan members.


What are my plan benefits?

View plan details and costs, and see what additional programs/features may be available.

Review plan benefits and costs »

What are my prescription drug coverage options?

See what your plan offers for prescription drug coverage and learn about your options.

Understand prescription drug coverage options »

How do I find a provider?

Get information on how to receive medical services from your provider based on your plan type.

Find a provider »

How do I enroll in a plan?

Learn about the enrollment process and what you need to do to enroll.

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HouseCalls from UnitedHealthcare – A health and wellness program that comes to you. Learn more »

Virtual Visits
With Virtual Doctor Visits, you’re able to live video chat with a doctor from your computer, tablet or smartphone — any time, day or night. Learn more »

Need additional information?

Learn more about the Medicare program, file an appeal or grievance, report fraud or abuse and get contact information.
Find & learn »

If you would like to provide feedback regarding your LSU First Medicare plan, you can contact Customer Service or you can provide feedback directly to Medicare through their Complaint Form.


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LSU First

Group retiree benefits for
LSU First Medicare retirees

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2020 Open Enrollment Period

Began: October 1, 2019
Ended: November 15, 2019

Benefits effective January 1, 2020.


RSVP Tracker

Click here to RSVP for an Open Enrollment.

Or call <1-XXX-XXX-0000> 
TTY users, call: <711>
<Hours: X a.m. – X p.m. (in your time zone),
7 days a week> 

RSVP Tracker - Opens in a new window


This page describes benefits we offer to all members in all states. They also include federal requirements. More benefits may be available in some states and under some plans.

We have created rules and practices that may apply to some of our products at this time. The information is a summary and is subject to change. For more information, call the number on your member ID card.

Last updated: 04.04.2020 at 12:01 AM CT  H2001_012320AMR