State of Florida Retirees – Contact us
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Contact us


Find the right resource to contact with your questions.

For general questions about your plan, call 877-352-7794, 8 a.m. – 8 p.m., 7 days per week. TTY users, call 711.


Report fraud and abuse

If you think you've been a victim of identity theft or fraud, call any of these numbers:

  • Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
  • The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov.
  • The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.

Learn more about fraud and abuse »


File appeals and grievances

See what steps you need to take and download the process form for your plan.
Learn more about filing appeals and grievances »

You can provide feedback directly to Medicare about your Medicare health or prescription drug plan.

Questions? We're here to help.
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Georgia State Health Benefit Plan


Group retiree benefits for the State of Florida retirees

This is not my group.
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IMPORTANT DATES


Open Enrollment Period
Begins: 10/11/2021
Ends:10/29/2021

Educational meeting - Join us and learn more (PDF)(76.9 KB)


Couldn’t attend a meeting?
  Watch a video to learn more »

 

Virtual Education Center 


It’s all the information you need to help you understand and access your MAPD plan benefits — in one place, at any time, from your favorite device. Let’s get started.

Need to RSVP for a meeting?

By Phone: Call the number below to have a representative reserve your seat.

877-848-1484
TTY users, call: 711
8:00 a.m. - 8:00 p.m. local time
Monday through Friday

Online: Click the button below to RSVP for a meeting in your area. Use code STFL19.

RSVP Meeting Center - Opens in a new window
Last updated: 09.14.2021 at 12:01 AM CT  H2001_091421FMR