UnitedHealthcare®
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Contact us

Find the right resource to contact with your questions.


If you are not currently enrolled in a plan

For general questions prior to enrollment, contact UnitedHealthcare at one of the following numbers:

  • UnitedHealthcare Group Medicare Advantage (HMO): 1-877-714-0178, 8 a.m.–8 p.m. local time, 7 days per week. TTY users, call 771.
  • UnitedHealthcare Senior Supplement: 1-800-698-0822, 8 a.m.–8 p.m. local time, 7 days per week. TTY users, call 771.
  • UnitedHealthcare MedicareRx for Groups (PDP): 1-800-698-0822, 8 a.m.–8 p.m. local time, 7 days per week. TTY users, call 771.


UnitedHealthcare Group Medicare Advantage (HMO) plan members

Call 1-800-457-8506, 8 a.m. - 8 p.m. local time, Monday through Friday. TTY users, call 711. Contact information can also be found on the back of your ID card.

UnitedHealthcare Senior Supplement plan members

Call 1-800-851-3802, 8 a.m. - 8 p.m. local time, Monday through Friday. TTY users, call 711. Contact information can also be found on the back of your ID card.

UnitedHealthcare MedicareRx for Groups (PDP) plan members

Call 1-888-556-6648, 8 a.m. - 8 p.m. local time, Monday through Friday. TTY users, call 711. Contact information can also be found on the back of your ID card.


Report fraud and abuse

If you think you've been a victim of identity theft or fraud, call any of these numbers:

  • Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 7 days a week.
  • The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov
  • The Federal Trad Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.

Learn more about fraud and abuse


File appeals and grievances

See what steps you need to take and download the process form for your plan.
Learn more about filing appeals and grievances »

Questions? We're here to help.
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IMPORTANT DATES

2020 Open Enrollment Period

Began: 11/01/2019
Ended: 11/19/2019

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Last updated: 10.23.2019 at 12:01 AM CT  Y0066_102319AMR