Georgia SHBP Retirees – Contact us
UnitedHealthcare®
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Contact us


Find the right resource to contact with your questions.


Plan members

Call 877-246-4190, 8:00 a.m.–8:00 p.m. local time, Monday through Friday. TTY users, call 711. Contact information can also be found on the back of your member ID card.


If you are not currently enrolled in a plan

For general questions prior to enrollment, call 877-755-5343, 8:00 a.m.–8:00 p.m. local time, Monday through Friday. TTY users, call 711.


Report fraud and abuse

If you think you've been a victim of identity theft or fraud, call any of these numbers:

  • Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
  • The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov.
  • The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.

Learn more about fraud and abuse »


File appeals and grievances

See what steps you need to take and download the process form for your plan.
Learn more about filing appeals and grievances »

Appeals address:
Appeals and Grievance Department
P.O. Box 6106 Mail Stop CY124-0157
Cypress, CA 90630

Questions? We're here to help.
Contact us   

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Georgia State Health Benefit Plan


Group retiree benefits for the State Health Benefit Plan (SHBP)

This is not my group.
Back to uhcretiree.com »

IMPORTANT DATES

2021 Retiree Option Change Period (ROCP)

Begins: October 19, 2020,
at 12:00 a.m. ET

Ends: November 6, 2020,
at 11:59 p.m. ET


Meeting schedule (PDF)(140.0 KB)


Teleconference participant guide (PDF)(17.0 KB)

Webex participant guide (PDF)(107.9 KB)

 

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Virtual Education Center 


It’s all the information you need to help you understand and access your MAPD plan benefits — in one place, at any time, from your favorite device. Let’s get started.

Need to RSVP for a meeting?

RSVP to reserve your space for one of the ROCP meetings

1-855-477-4455
TTY users, call: 711
8:00 a.m. - 8:00 p.m. local time
Monday through Friday

PDF (Portable Document Format) files can be viewed with Adobe® Reader®. If you don’t already have this viewer on your computer, download it free from the Adobe Web site.

Last updated: 09.16.2020 at 12:01 AM CT  H2001_091620IMR