Enroll in a plan
Enrollment in the UnitedHealthcare® Group Medicare Advantage PPO plans, sponsored by Illinois Department of Central Management Services, takes place October 15 – November 15, 2020. The effective date of the new plan is January 1, 2021.
Follow your plan sponsor's directions on enrollment. Your plan sponsor then will send us the information we need to complete your enrollment.
You must have enrolled in the UnitedHealthcare Group Medicare Advantage (PPO) plan between October 15 - November 15, 2020. Not enrolling during these times could result in you not receiving coverage for the plan year.
Who can enroll?
In order to be included in the group who will be offered one of the Medicare Advantage plans, members must meet BOTH of the following criteria:
- The member must be enrolled in Medicare Parts A and B, AND
- If the member has dependents on his/her coverage, ALL of the covered dependents must also be enrolled in both Medicare Part A and B.
- If the member has a dependent on his/her coverage who is not enrolled in Medicare Parts A and B, the member will not be included in the group of members set to be offered a Medicare Advantage plan. The member and dependents will all remain in the current health plan.
- If the member RESIDES outside of the United States or its territories, the member will not be included in the group set to be offered a Medicare Advantage plan. The member will remain in the current health plan.
- The cut-off age for the enrollment period this fall is set for members turning the age of 65 on or before September 30, 2020. Members who are 65 on or after October 1, 2020 will be included in the group set to be offered a Medicare Advantage plan during the fall of 2021. These members will remain in their current health plan until January 2022.
What if the enrollment deadline has passed?
State, CIP and TRIP members are able to re-enroll in the program at any time in the future provided the Retirement System is contacted.
It's important to enroll in Medicare Part A and Part B when you first become eligible. Medicare Part B requires a monthly premium payment for coverage, which is determined when you enroll. In most cases, Medicare Part B premium rates increase by 10 percent for each full 12-month period that you could have had Part B, but were not enrolled.
What happens after I enroll?
After you complete your plan sponsor's enrollment process, here's what you can expect:
- Look for your member ID card in the mail. Be sure to start using your new ID card on or after January 1, 2021 to make sure your claims are processed correctly.
- Review your Welcome packet. It has lots of good information on how to get the most out of your new benefit plan.
- Start using your plan beginning January 1, 2021.
- Sign up to create your personalized member account for anytime access to your personal health information, claims history, and much more. Register now »
Need help or have questions?
Call 1-888-223-1092, 8 a.m. - 8 p.m. local time, Monday through Friday. TTY users, call 711. Contact information can also be found on the back of your ID card. Or, contact us.
2021 Enrollment Meetings
Visit http://cms.illinois.gov/thetrail to participate:
Oct. 15, Thursday, 1:00 - 4:00
Oct. 16, Friday, 9:00 - 12:00
Oct. 20, Tuesday, 1:00 - 4:00
Oct. 22, Thursday, 9:00 - 12:00
Oct. 26, Monday, 9:00 - 12:00
Oct. 28, Wednesday, 1:00 - 4:00
Oct. 30, Friday, 9:00 - 12:00
2021 Open Enrollment Period
8 a.m. - 8 p.m. local time
Monday through Friday