Find the right resource to contact with your questions.
If you are not currently enrolled in a plan
- For general questions prior to enrollment, call AmWINS at 1-877-422-4170, 8 a.m. – 8 p.m ET, Monday through Friday.
Call 1-844-481-8836, 8 a.m. – 8 p.m. local time, Monday through Friday. TTY users, call 711.
Report fraud and abuse
If you think you've been a victim of identity theft or fraud, call any of these numbers:
- Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
- The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov.
- The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.
File appeals and grievances
See what steps you need to take and download the process form for your plan.
Learn more about filing appeals and grievances »