Valero Retirees – Contact Us
UnitedHealthcare®
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Contact us

 

Find the right resource to contact with your questions.


If you are not currently enrolled in a plan

  • For general questions prior to enrollment, call AmWINS at 1-877-422-4170, 8 a.m. – 8 p.m ET, Monday through Friday. 


Plan members

Call 1-844-481-8836, 8 a.m. – 8 p.m. local time, Monday through Friday. TTY users, call 711. 


Report fraud and abuse

If you think you've been a victim of identity theft or fraud, call any of these numbers:

  • Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
  • The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov.
  • The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.

Learn more about fraud and abuse »


File appeals and grievances

See what steps you need to take and download the process form for your plan.
Learn more about filing appeals and grievances »

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Questions? We're here to help.
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Group retiree benefits for
Valero

This is not my group.
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IMPORTANT DATES

2021 Open Enrollment Period

Began: 10/15/2020
Ended: 11/15/2020

 

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Last updated: 09.03.2021 at 12:01 AM CT  H2001_020421GMR