Find the right resource to contact with your questions.
General plan information
For general plan questions, call 1-844-876-6175, 7:00 a.m. – 6:00 p.m. CT, Monday through Friday. TTY users, call 711.
Report fraud and abuse
If you think you've been a victim of identity theft or fraud, call any of these numbers:
- Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
- The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov.
- The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.
File appeals and grievances
See what steps you need to take and download the process form for your plan.
Learn more about filing appeals and grievances »
You can provide feedback directly to Medicare about your Medicare health or prescription drug plan.
Making a payment
If you pay your premiums directly to UHC, you may visit our website to make a one-time payment, complete the ACH form online for recurring payments from your bank account and set up recurring payments from your credit card or debit card.
Please contact our customer service center toll-free at 1-844-876-6175, TTY: 711.
To schedule an appointment to meet with a UHC representative in Madison, WI, call 1-608-261-5690, TTY: 711 or email WI_ETF@uhc.com. If you are not able to attend the meeting in person, you can also request virtual appointments.
Need to RSVP for a meeting?
By Phone: Call the number below to have a representative reserve your seat.
TTY users, call: 711
7:00 a.m. - 6:00 p.m. CT
Monday through Friday
Online: Click the button below to RSVP for a meeting in your area. Use RSVP Invite Code STWI18.