Find the right resource to contact with your questions.
General plan information
For general plan questions, call 1-844-876-6175, 7:00 a.m. – 6:00 p.m. CT, Monday through Friday. TTY users, call 711.
Report fraud and abuse
If you think you've been a victim of identity theft or fraud, call any of these numbers:
- Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
- The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov.
- The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.
File appeals and grievances
See what steps you need to take and download the process form for your plan.
Learn more about filing appeals and grievances »
You can provide feedback directly to Medicare about your Medicare health or prescription drug plan.
2021 Open Enrollment Period
Began: September 28, 2020
Ended: October 23, 2020
Making a payment
If you pay your premiums directly to UnitedHealthcare, you may visit our website to make a one-time payment, complete the ACH form online for recurring payments from your bank account and set up recurring payments from your credit card or debit card.
Please contact our customer service center toll-free at 1-844-876-6175, TTY: 711.
To schedule an appointment to meet with a UnitedHealthcare representative in Madison, WI, call 1-608-261-5690, TTY: 711 or email WI_ETF@uhc.com. If you are not able to attend the meeting in person, you can also request virtual appointments.