Learn about plan types
Get a better understanding of your plan type and learn about the benefits it offers. To verify your plan type, review plan benefits and costs.
Medicare Advantage (MA) plans
These plans combine Medicare Part A and Part B into a single plan and come from a Medicare-approved private insurer, like UnitedHealthcare®, who contracts with the Federal government. Many MA plans offer extra benefits beyond Original Medicare at no additional cost beyond the monthly plan premium.
You must be enrolled in Medicare Part A and Part B to be eligible for our Group plans and you must continue to pay your Part B premium to the government. This is a requirement for Medicare Advantage. If you stop paying your Part B premium, you may be disenrolled from your plan.
There are different types of MA plans. Learn more about your MA plan type:
Preferred Provider Organization (PPO) plans
PPO plans let you choose between in-network and out-of-network doctors and hospitals. These plans reimburse all covered benefits, in or out of the network, as long as they're medically necessary.
You can see any provider outside of the network, as long as they accept Medicare and the plan. If you need specialty care, no referral is required.
Who do I contact with additional questions?
For general plan questions, call 1-844-876-6175, 7:00 a.m. – 6:00 p.m. CT, Monday through Friday. TTY users, call 711. Or, contact us.
2021 Open Enrollment Period
Began: September 28, 2020
Ended: October 23, 2020
Making a payment
If you pay your premiums directly to UnitedHealthcare, you may visit our website to make a one-time payment, complete the ACH form online for recurring payments from your bank account and set up recurring payments from your credit card or debit card.
Please contact our customer service center toll-free at 1-844-876-6175, TTY: 711.
To schedule an appointment to meet with a UnitedHealthcare representative in Madison, WI, call 1-608-261-5690, TTY: 711 or email WI_ETF@uhc.com. If you are not able to attend the meeting in person, you can also request virtual appointments.
Need to RSVP for a meeting?
By Phone: Call the number below to have a representative reserve your seat.
TTY users, call: 711
7:00 a.m. - 6:00 p.m. CT
Monday through Friday
Online: Click the button below to RSVP for a meeting in your area. Use RSVP Invite Code STWI18.