Find the right resource to contact with your questions.
Call Benefit Focus at 1-855-859-0966, 8 a.m. - 5 p.m., ET, each state business day. TTY users, call 711. Contact information can also be found on the back of your ID card.
Medicare Advantage plan questions
For general questions regarding your plan benefits, call 1-866-747-1014, 8 a.m.–8 p.m., Eastern time, M - F. TTY users, call 711.
Report fraud and abuse
If you'd like to report a fraud or abuse concern, please call 1-877-755-5343, 8 a.m.–8 p.m., local time, Monday through Friday. TTY users, call 771. Or, call the number on the back of your plan member ID card. Learn more about fraud and abuse.
File appeals and grievances
See what steps you need to take and download the process form for your plan. Learn more about filing appeals and grievances.
2016 Open Enrollment Period
Began: October 15, 2015
Ended: November 18, 2015
Benefits effective January 1, 2016.