Find the right resource to contact with your questions.
Call Benefit Focus at 1-855-859-0966, 8 a.m. - 5 p.m., ET, each state business day. TTY users, call 711. Contact information can also be found on the back of your ID card.
Medicare Advantage plan questions
For general questions prior to enrollment, call 1-866-747-1014, 8 a.m. - 8 p.m., local time, 7 days a week. TTY users, call 711.
You can provide feedback directly to Medicare through their Complaint Form about your Medicare health or prescription drug plan.