Find the information you need for your group retiree health care plan.

Contact us

Find the right resource to contact with your questions.

Eligibility questions

Call Benefit Focus at 1-855-859-0966, 8 a.m. - 5 p.m., ET, each state business day. TTY users, call 711. Contact information can also be found on the back of your ID card.

Medicare Advantage plan questions

For general questions prior to enrollment, call 1-866-747-1014, 8 a.m. - 8 p.m., local time, 7 days a week. TTY users, call 711.


You can provide feedback directly to Medicare through their Complaint Form about your Medicare health or prescription drug plan.

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Group retiree benefits for North Carolina State Health Plan

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IMPORTANT DATES

2014 Open Enrollment Period
Began: October 1, 2013
Ended: November 15, 2013

Benefits effective January 1, 2014.

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