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Contact Us


Find the right resource to contact with your questions.

Call 1-888-980-8117, 8 a.m. - 8 p.m. local time, Monday through Friday, with general questions about your plan. TTY users, call 711. Contact information can also be found on the back of your ID card.

Report fraud and abuse

If you think you've been a victim of identity theft or fraud, call any of these numbers:

  • Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
  • The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov.
  • The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.

Learn more about fraud and abuse »


File appeals and grievances

See what steps you need to take and download the process form for your plan.
Learn more about filing appeals and grievances »

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Group retiree benefits for Nokia

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IMPORTANT DATES


2020 Open Enrollment Period


Formerly Represented

Access Direct Kits
Began: 9/23/2019
Ended:
 10/11/2019

YBR Online Only Enrollment

Began: 9/23/2019
Ended:
9/29/2019

YBR Online and NBRC Enrollment

Began: 9/30/2019
Ended:
10/11/2019


Management

Access Direct Kits
Began: 10/14/2019
Ended:
 11/1/2019

YBR Online Only Enrollment

Began: 10/14/2019
Ended: 
10/20/2019

YBR Online and NBRC Enrollment

Began: 10/21/2019
Ended:
 11/1/2019

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Last updated: 04.04.2020 at 12:01 AM CT  H2001_040220AMR