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Learn about processes, get detailed Medicare information, and find the right resource to answer your questions.
How does Medicare work?
View information about the Medicare program, including coverage options, eligibility, enrollment, costs and benefits.
Medicare Made Clear (1.3 MB)
How do I file an appeal or grievance?
Get a detailed overview of the Appeals and Grievance Process.
File appeals & grievances »
Get a detailed overview of the Appeals and Grievance Process.
File appeals & grievances »
Who do I contact with additional questions?
Call 1-866-890-0562, 8 a.m. – 8 p.m. local time, 7 days per week. TTY users, call 711.
Eligibility questions?
Call 1-866-836-9737 or 334-263-8341, 8 a.m. - 5 p.m. CT, Monday through Friday.
See all contact information »
Frequently asked questions »
Call 1-866-890-0562, 8 a.m. – 8 p.m. local time, 7 days per week. TTY users, call 711.
Eligibility questions?
Call 1-866-836-9737 or 334-263-8341, 8 a.m. - 5 p.m. CT, Monday through Friday.
See all contact information »
Frequently asked questions »
How do I report fraud or abuse?
Find out how to identify fraud and abuse, and learn steps you can take to prevent and report it.
Report fraud and abuse »
Find out how to identify fraud and abuse, and learn steps you can take to prevent and report it.
Report fraud and abuse »
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Group retiree benefits for SEIB
If you're not a SEIB retiree, click the link below.
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IMPORTANT DATES
2020 Open Enrollment Period
Began: 11/1/2019
Ended: 11/30/2019
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Last updated: 09.16.2019 at 12:01 AM CT H2001_091619BMR_M