UnitedHealthcare®
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Expanded access to care and support for COVID-19
We are committed to helping you protect your health by expanding access to care, support and resources, including waiving cost-sharing (copays, deductibles and coinsurance) for COVID-19 testing and the testing-related visit during the national public health emergency period, ending October 22, 2020. We’re also waiving member cost-sharing for the treatment of COVID-19 until October 22, 2020 for Medicare Advantage plans. Implementation of self-funded employee customers may vary. Learn about COVID-19 resources.

Cost-sharing waived for primary care and specialist visits:  For Medicare Advantage Group Retiree members there will be $0 cost-sharing for specialist and primary care provider (PCP) services beginning May 11, 2020 until September 30, 2020. Find out more.

TeleHealth: We expanded access to telehealth so you can stay in the comfort of your home and get the right care. For COVID-19 testing related telehealth visits with a health care provider, cost-sharing is waived through the national public health emergency period. Learn about Virtual Doctor Visits and Virtual Behavioral Health Visits.

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What are my plan benefits?

View plan details and costs, and see what additional benefits may be available.

Review plan benefits and costs »

How do I find a provider?

Get information on how to receive medical services from your provider based on your plan type.


Find a provider »

Where can I find additional information?

Learn more about the Medicare program, file an appeal or grievance, report fraud or abuse and get contact information.

Find & learn »

How do I enroll in a plan?

Learn about the enrollment process and what you need to do to enroll.

Enroll in a plan »

2020 Enrollment Presentation (PDF)(885.8 KB)

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Virtual Visits

With Virtual Doctor Visits, you’re able to live video chat with a doctor from your computer, tablet or smartphone — any time, day or night. Learn more about Virtual Visits»


HouseCalls

HouseCalls from UnitedHealthcare – A health and wellness program that comes to you. Learn more about HouseCalls »


Annual Wellness Visit

It may be time to schedule your annual wellness visit.  An Annual Wellness Visit with your doctor is one of the best ways to stay on top of your
health. Learn more about the Annual Wellness Visit »


Solutions for Caregivers

Get extra support while you're caring for others. Learn more about caregiver resources »

If you would like to provide feedback regarding your Medicare plan, you can contact Customer Service or you can provide feedback directly to Medicare through their Complaint Form.

Already a member?

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New user? Register now

Questions? We're here to help.
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Teachers' Retirement System of Kentucky

Group retiree benefits for Shell

This is not my group.
Back to uhcretiree.com »

IMPORTANT INFORMATION

2021 Open Enrollment Period

Began: 10/07/2020
Ended: 10/21/2020

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Virtual Education Center


Coming soon!

It’s all the information you need to help you understand and access your MA/ MAPD plan benefits — in one place, at any time, from your favorite device.

RSVP Tracker

Click here to RSVP for an Open Enrollment.

Or call <1-XXX-XXX-0000> 
TTY users, call: <711>
<Hours: X a.m. – X p.m. (in your time zone),
7 days a week> 

RSVP Tracker - Opens in a new window

Disclaimer

This page describes benefits we offer to all members in all states. They also include federal requirements. More benefits may be available in some states and under some plans.

We have created rules and practices that may apply to some of our products at this time. The information is a summary and is subject to change. For more information, call the number on your member ID card.

Last updated: 08.05.2020 at 12:01 AM CT              H2001_080520BMR