UnitedHealthcare®
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Contact us

Find the right resource to contact with your questions.

Call 1-888-223-1092, 8 a.m. – 8 p.m. local time, Monday through Friday. TTY users, call 711. Contact information can also be found on the back of your ID card.


Report fraud and abuse

If you think you've been a victim of identity theft or fraud, call any of these numbers:

  • Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
  • The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov.
  • The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.

Learn more about fraud and abuse »


File appeals and grievances

See what steps you need to take and download the process form for your plan.
Learn more about filing appeals and grievances »

Appeals address:
Appeals and Grievance Department
P.O. Box 6103, Mail Stop CA124-0157
Cypress, CA 90630

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State of Illinois Group Retiree Plan


Group retiree benefits for State of Illinois retirees and survivors

This is not my group.
Back to uhcretiree.com »

IMPORTANT DATES


2020 Enrollment Meetings
Began:
10/15/19
Ended: 10/24/19

2020 Open Enrollment Period
Began:
10/15/19
Ended: 11/15/19

 

CUSTOMER SERVICE

1-888-223-1092
TTY 711
8 a.m. - 8 p.m. local time
Monday through Friday

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Last updated: 06.15.2020 at 12:01 AM CT  H2001_121919CMR