Find the right resource to contact with your questions.
For general questions about the enrollment process, go to www.verizon.com/benefitsconnection or call the Verizon Benefits Center at 1-855-4VzBens (1-855-489-2367). Representatives are available 9 a.m. - 5 p.m. Eastern Time, Monday through Friday.
Contact UnitedHealthcare with questions about your plan at 1-888-866-6934, 8 a.m. - 8 p.m. local time, Monday through Friday. TTY users, call 711.
Report fraud and abuse
If you think you've been a victim of identity theft or fraud, call any of these numbers:
- Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
- The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov <link to email HHSTips@oig.hhs.gov>.
- The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.
File appeals and grievances
See what steps you need to take and download the process form for your plan.
Learn more about filing appeals and grievances »