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Contact us

Find the right resource to contact with your questions.

Enrollment questions

For general questions about the enrollment process, go to www.verizon.com/benefitsconnection or call the Verizon Benefits Center at 1-855-4VzBens (1-855-489-2367). Representatives are available 9 a.m. - 5 p.m. Eastern Time, Monday through Friday.

Plan questions

Contact UnitedHealthcare with questions about your plan at 1-888-866-6934, 8 a.m. - 8 p.m. local time, Monday through Friday. TTY users, call 711.

Report fraud and abuse

If you think you've been a victim of identity theft or fraud, call any of these numbers:

  • Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
  • The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov <link to email HHSTips@oig.hhs.gov>.
  • The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.

Learn more about fraud and abuse »

File appeals and grievances

See what steps you need to take and download the process form for your plan.
Learn more about filing appeals and grievances »

Questions? We're here to help.
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Group retiree benefits for Verizon

If you are a Verizon East Associate retiree, please click here to be directed to your home page.

If you are a Verizon West Associate retiree, please click here to be directed to your home page.

This is not my group.
Back to uhcretiree.com »



Wellness Checklist (PDF)(440.4 KB)

How to Read Your Explanation of Benefits (EOB) (PDF)(653.7 KB)

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Last updated: 08.22.2019 at 12:01 AM   H2001_082219AMR_M