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Find & learn


Learn about processes, get detailed Medicare information, and find the right resource to answer your questions.

How does Medicare work?

View information about the Medicare program, including coverage options, eligibility, enrollment, costs and benefits.

Medicare Made Clear (1.04 MB)  

How do I file an appeal or grievance?

Get a detailed overview of the Appeals and Grievance Process.

File appeals & grievances »

Who do I contact with additional questions?

Call 1-877-211-6548, 8 a.m.–8 p.m. local time, 7 days a week. TTY users, call 711.

See all contact information »
Frequently asked questions »

How do I report fraud or abuse?

Find out how to identify fraud and abuse, and learn steps you can take to prevent and report it.

Report fraud and abuse »

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Group retiree benefits for
Verizon East Associates

If you are a Verizon Management Retiree,
please click here to be directed
to your home page.

If you are a Verizon West Associates Retiree,
please click here to be directed
to your home page.

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Last updated: 09.28.2017 at 12:01 AM CT  H2001_170901_144002