Enrollment Information

You enrolled in the UnitedHealthcare Group Medicare Advantage (PPO) plan for the 2024 plan year, sponsored by Operating Engineers Local 12 Health & Welfare Fund, by calling the Operating Engineers Trust Fund at 1-866-400-5200, 8:30 a.m. - 4:30 p.m. (PST), Monday through Friday. 


Who can enroll?

You can enroll in a plan if:

  • You're currently enrolled in Medicare Part A and Part B or are newly eligible for Medicare.
  • You live in the service area of the plan.


What if the enrollment deadline has passed?

It's important to enroll in Medicare Part A and Part B when you first become eligible, during the Initial Enrollment Period. Medicare Part B requires a monthly premium payment for coverage, which is determined by when you enroll. In most cases, premium rates increase by 10 percent for each full 12-month period that you could have had Part B but were not enrolled.


What happens after I enroll?

After you submit your enrollment request form, here's what you can expect:

  1. We'll review your form and verify your eligibility.
  2. After you're verified, your application will be sent to the Centers for Medicare & Medicaid Services (CMS) for approval. Approval may take up to one week.
  3. Once CMS approves your enrollment, you'll be sent a confirmation letter and your plan member ID card.
  4. Soon after, you'll receive your Member Kit in the mail. It includes details about your specific health plan benefits.


Need help or have questions?

Already a plan member?  Call 1-866-868-0893, 8 a.m. – 8 p.m. local time, Monday through Friday. TTY users, call 711. Contact information can also be found on the back of your ID card. Or, contact us.

Not yet a member? For general questions prior to enrollment, call the Customer Benefit Center at 1-866-400-5200, 7 a.m. – 4:30 p.m. Pacific Time, Monday through Friday. TTY users, call 771.

Questions? We're here to help. Find the right resources to contact with your questions.