Contact Us
Find the right resource to contact with your questions.
For questions about your plan coverage, call 1-866-827-9022, 8 a.m. – 8 p.m.local time, Monday – Friday. TTY users, call 711.
For questions regarding eligibility, opting out please call the appropriate sponsor:
Group Health Insurance: 1-340-774-8588
Virgin Islands Housing Authority: 1-340-777-8442 or email at scallwood@vihousing.org
University of the Virgin Islands: 1-340-693-1429 or email at smatthe@uvi.edu
Report fraud and abuse
If you think you've been a victim of identity theft or fraud, call any of these numbers:
- Call toll-free 1-800-MEDICARE (1-800-633-4227). TTY, call toll-free 1-877-486-2048, 24 hours a day, 7 days a week.
- The Fraud Hotline of the HHS Office of Inspector General, toll-free at 1-800-HHS-TIPS (1-800-447-8477). TTY, call toll-free 1-800-377-4950. You can also email HHSTips@oig.hhs.gov.
- The Federal Trade Commission's ID Theft Hotline toll-free at 1-877-438-4338 to make a report. TTY users, call toll-free 1-866-653-4261.
Learn more about fraud and abuse
File appeals and grievances
See what steps you need to take and download the process form for your plan.
You can provide feedback directly to Medicare about your Medicare health or prescription drug plan.